Privacy policy.
Our Privacy Commitment:
Effective Date: 01/01/2025
At Leon Surety Bonds & Insurance Agency LLC. (“Leon Multiservice”, “we”, “us”, or “our”), we respect the privacy and security of your personal information and want to earn your trust. Please take a moment to carefully read this Privacy Policy to learn more about the types of information we collect from consumers, and current and former customers, how the information is used and for what purposes, to whom we share the information, and how we safeguard your personal information and what rights you have about your personal information. You acknowledge and agree to receipt and acceptance of this electronic Privacy Policy.
1. Information We Collect
We collect the following types of information in order to provide our insurance products and services:
Personal Information: This may include your name, contact information (email, phone number, address), date of birth, social security number, driver's license number, and other identifiers.
Financial Information: We collect information related to your financial status, including income, assets, liabilities, credit history, and payment history, necessary for underwriting, quoting, and servicing insurance policies.
Health Information: As part of underwriting for health, life, or disability insurance, we may collect health-related information (such as medical history, diagnoses, treatments, and prescriptions) where permitted by law.
Non-Personal Information: This includes data automatically collected when you use our website, such as IP address, device type, browser information, and website usage patterns.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to improve your experience, analyze trends, and gather demographic information. You can manage your cookie preferences through your browser.
2. How We Use Your Information
We use your personal and financial information for the following purposes:
To provide, quote, and service insurance policies.
To assess your eligibility for insurance products and determine rates.
To communicate with you, including sending policy updates, reminders, and marketing information (with your consent where required).
To process claims and respond to inquiries or requests.
To detect and prevent fraud, comply with regulatory requirements, and perform risk assessments.
To comply with federal and state legal obligations, including those under the Gramm-Leach-Bliley Act (GLBA) and Health Insurance Portability and Accountability Act (HIPAA), when applicable.
3. Sharing Your Information
We may share your personal information with the following parties in order to provide and manage your insurance coverage:
Insurance Carriers and Partners: We may share your information with insurance companies, underwriters, and third-party partners who assist us in underwriting, quoting, or issuing policies.
Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., claims administrators, marketing services, and IT support providers). These service providers are required to handle your data in a secure and confidential manner.
Regulatory Authorities: We may disclose your information to comply with state and federal regulations, including the Texas Department of Insurance, the National Association of Insurance Commissioners (NAIC), and other regulatory bodies.
Legal Requirements: We may disclose your information to respond to legal processes such as subpoenas, court orders, or other lawful requests by public authorities, including to meet national security or law enforcement requirements.
4. Data Security
We take reasonable precautions to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. We use a combination of physical, technical, and administrative safeguards to maintain data security. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
As a Texas resident, you have certain rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or contacting us directly.
HIPAA and Health Information: If you have provided health information as part of an insurance application, you may have additional privacy rights under HIPAA. You may contact us for further details on how we handle your health-related information.
6. Data Retention
We retain your personal and financial information for as long as necessary to provide our insurance services, comply with legal obligations, and resolve disputes. When your information is no longer required for these purposes, we will securely delete or anonymize it.
7. International Transfers
Our services are primarily intended for residents of the United States. If you are located outside the U.S., your personal information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.
8. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Leon Surety Bonds & Insurance Agency LLC DBA Leon Bonds & Insurance
1710 Montopolis Dr Bldg. C, Austin, Texas 78741
Email: bondsins@leonmultiservice.com
Phone: (512) 844-1396